Quick answer: Verification is a quick selfie that earns a blue shield badge and increases your visibility and matches.
- Start from the login pop-up, or My Profile > Verify profile
- Allow your front camera, then follow the on-screen prompts
- No camera? Continue on another device by QR code or email
- Skip with Not now, then Skip for now, and verify later
- Greyed-out badge means it failed — tap it to retry
Still stuck after retrying? Contact Customer Support.
Get the most out of your experience by verifying your profile. When you complete the selfie verification, we confirm that you match your photos so other members know you’re the real deal. Verified users enjoy increased visibility, more matches, and a safer environment. Build trust instantly and unlock the best our community has to offer.
Can I skip Profile Verification?
Yes. If you’re not ready to verify right now, you can skip Profile Verification and complete it later from your account settings. To skip, click or tap “Not now”, then “Skip for now.”
How to start Profile Verification
When you’re ready, log in to your account. You’ll see a “Get verified” pop-up window that allows you to begin the verification process.
If you’ve already skipped verification, you can start it anytime by navigating to My Profile and selecting “Verify profile.”
Verification steps
In the “Get verified” pop-up window, click or tap “Continue.”
Review the tips and click or tap “Continue” again.
You’ll be taken to the “How it works” screen, where you can also access the Privacy Policy.
Your device’s front camera will automatically open so you can take a selfie.
If your device doesn’t have a camera, you’ll be shown the “Continue on another device” option.
You can either scan the QR code using your phone’s camera or select “Send email” to receive a secure link to switch devices.
No app download is required.Follow the on-screen instructions, turn your head as directed, and tap “Take photo.”
Once the process is complete and verification is successful, you’ll see a “Congrats! You’re verified!” confirmation.
Tap “Done” to return to your profile.
Verification status and badge
After successful verification, a blue shield-shaped badge with a white checkmark will appear next to your name under your profile photo.
If the verification process is interrupted or unsuccessful, the badge will appear greyed out. In this case, simply restart the process by tapping the badge or going to My Profile > Verify profile.
If you experience any issues or have questions about Profile Verification, please don’t hesitate to contact Customer Support - we are happy to assist you!
What happens to your selfie? We only use it to confirm your identity, and it isn't stored by us. See What happens to my ID and selfie when I verify? for the full details.