Why was my subscription automatically renewed?
Quick answer: Premium subscriptions renew automatically unless you turn off auto-renewal before your renewal date.
- Review the renewal and cancellation policy before purchasing
- Turn off automatic renewal before your next billing date to stop future charges
See How Do I Contact Customer Support? for billing questions.
Premium subscriptions renew automatically at the end of each billing period unless automatic renewal is turned off before your renewal date.
Before purchasing a subscription, members are able to review our renewal and cancellation policy, which is outlined in our Terms of Service.
If you don't want your subscription to renew, you can turn off automatic renewal at any time through your account settings. Your Premium membership will remain active until the end of your current billing period.
If you need help managing your subscription or have questions about a renewal, contact Customer Support.