Help Center

How do I update my age, gender, or profile name?

Quick answer: Age, gender, and profile name can't be changed in your settings — you need to contact Customer Support.

  • Contact Customer Support and include the exact details you want updated
  • This is only for genuine mistakes made at signup
  • Profile names with profanity or content that violates guidelines won't be approved

See How Do I Contact Customer Support? for how to submit your request.

Some personal details — such as your age, gender, and profile name — cannot be changed directly through your profile settings.

If you believe there was a genuine mistake when you entered this information, our Customer Support team is here to help. Simply contact Customer Support and include the exact details you'd like to update in your request.

Please note: Profile names that include profanity, offensive language, or content that violates the law or our guidelines will not be approved.

For full details on acceptable profile content and updates, please refer to our Terms of Service.

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