Once you're logged into your profile via the left sidebar menu, follow these steps:
Cancel via the Website:
- Go to My profile > Account settings > Subscription > Manage Subscription.
- Click again on "Manage Subscription".
- Select your active subscription plan.
- Click or tap Cancel Subscription.
- Choose a reason for cancellation and click or tap Confirm Cancellation.
After completing these steps, you’ll:
- See a cancellation confirmation message on-screen.
- Receive a confirmation email.
- Be automatically downgraded to Basic access at the end of your current billing period.
If You Subscribed via the App:
Please use the appropriate guide for your device:
Need help?
If you run into any issues or receive an error message during cancellation, contact our Customer Support team. We're here to help.
For details on cancellation deadlines or notice periods, please refer to our Terms and Conditions.